Managed Support

SIS Group provides full managed support for any hardware and software applications hosted within our Sydney based data centre. We’ve been providing managed support for mission critical applications for well over a decade.

We not only provide full IT infrastructure for your business, but also provide full network support for businesses looking to scale. We also provide a range of server management options available, which have been designed to fit just about any business requirement.

Our IT support desk is manned by expert troubleshooters in IT,  hardware, software and networking.

Managed support features include:

Dedicated Server Solutions

  • Up to 256GB of RAM
  • Dedicated Cisco firewalls
  • Passionate¬†Support with every solution
  • Customised solutions for all purposes

Managed Virtualisation

  • Safely commit changes and roll back changes by using snapshots
  • Supports VM sizes up to 64 vCPUs, and 1 TB of vRAM
  • Dedicated, single-tenant environment provides added security

Managed Colocation

  • Dedicated support team
  • Management of hardware life-cycle
  • Highly secure and redundant data centres
  • Industry-leading SLAs

Critical Application Services Support

  • 100% production platform uptime guarantee
  • 1-hour hardware repair or replacement guarantee**
  • Highly technical support engineers

Managed Storage

  • Up to 1920TB of storage
  • High-performance options
  • Pay-as-you-grow solutions
  • High availability

SIS Group managed support monitors your company IT systems and infrastructure 24 hrs per day, 7 days per week.

Our IT support team is immediately notified if any impending issues are detected, so we can potentially neutralise the issue before it becomes a real problem.

With continued managed support from SIS Group we ensure your IT is in full alignment with your business needs. We can lower your total cost of ownership and deliver high quality service in which your business can depend on.

Our flexible approach to managed support services can provide you with a cost-effective solution tailored to meet the specific needs of your business.

Call us on 1300 137 136 to find out more about our manged support services.

SIS Group Pty Ltd